Complaints

If you have feedback about our service please contact us on 0800 968 736 or email yourenergy@electraenergy.co.nz to use our free internal complaints process.

If you do not receive a satisfactory resolution, you can contact the free and independent Utilities Disputes Ltd service via the following methods:

Website www.utilitiesdisputes.co.nz Freepost 192682, PO Box 5875, Lambton Quay, Wellington, 6145. Freephone 0800 22 33 40 Freefax 0800 22 33 47 Phone +64 4 914 4630 Fax +64 4 472 5854 Email info@utilitiesdisputes.co.nz

About Us

Electra Energy are your local power people. We want you to be a part of the locally owned and operated electricity supplier that provides power, jobs and investment into our community.