Privacy Policy


Introduction

Electra Energy values the privacy and security of the information that you share with us through www.electraenergy.co.nz. We also want to ensure that you feel comfortable using our website. It is important that you understand how we collect, use, and maintain your information. This Privacy Policy deals with personally identifiable information (referred to as "Data" below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. Please take time to read our Terms of Use.

Types of information we collect

Personal Information

It includes, your name, address information, personal e-mail address and URL, telephone number, account username and password, credit/debit card numbers and associated billing addresses and expiration dates, account numbers, as well as other, similar information. Such information is only collected from you if you voluntarily submit it to us.

Non-Personal Information

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Use of Information

Electra Energy ltd may use and disclose information as described in this document. In addition to the uses described in this document, we may use information for purposes that include order fulfillment and administration, product surveys, billing and audits, and other, similar uses. We only collect, use, and disclose personal information or non-personal information for purposes that are reasonable in the circumstances. We use only fair and lawful means to collect information. We reserve the right to use or disclose aggregated Information and Business Contact Information in ways that we think are appropriate.

Other Web Sites Links

When you click on a link on this web site that takes you to a web site operated by another company, you will be subjected to that company's web site privacy policies.

Contact information

If you have any question about this policy or our site, please feel free to contact with us using support@electraenergy.co.nz

Correcting/Updating personal information

You are free to update your information at any time directly through our Site. To change your information please login to our site and click "My Account" link.

About Us

Electra Energy are your local power people. We want you to be a part of the locally owned and operated electricity supplier that provides power, jobs and investment into our community.