There are 3 main types of meters: Digital, Dial and Electronic.

All types are read from left to right. Find your meter below for specific instructions on reading. If you are still having trouble you can contact us on 0800 968736 and one of our Customer Experience Representatives will walk you through it.

Digital Meters

To read a digital meter read the numbers across from left to right. The last number is usually in red (sometimes not) and should be ignored when reading your meter.

For example the meter shown reads 8380.

Dial Meters

Only read the black dials. Note down the number that the dial has just passed even if it’s further from the dial than the next number. The movement of the dials is in order from left to right: clockwise, anti-clockwise, clockwise, anti-clockwise, clockwise.

For example the meter shown reads 2211

Electronic Meters

Meter reading is displayed for you to read from left to right, only read up to the decimal point. If you have different rates for day/night or triple saver you will need to read the meter for each rate. If your meter does not automatically scroll between readings, call us on 0800 968 736 for assistance.

Smart Meters

To read a smart meter, press the button on the right of the display to bring up the reading. Meter reading is displayed for you to read from left to right, only read up to the decimal point.

About Us

Electra Energy are your local power people. We want you to be a part of the locally owned and operated electricity supplier that provides power, jobs and investment into our community.