Terms and Conditions
Residential
Standard Residential Terms
This Agreement applies to all Electra Energy customers from 24 September 2020 and is referred to by the Product Schedule. Amends: Privacy PolicyResidential Terms and Conditions–Before May 2017
This Agreement applies to Electra Energy customers who joined before 18 May 2017Electra Energy Product Schedule - after 1 January 2020
This Product Schedule applies to all Electra Energy customers on our Electra Energy Price Promise Plan who have signed up after 1 January 2020.
Electra Energy Product Schedule - before 1 January 2020
This Product Schedule applies to all Electra Energy customers on our Electra Energy Price Promise Plan who have signed up before 1 January 2020.
Electra Energy Product Schedule adding Gas–Before May 2017
This Product Schedule applies to all Electra Energy customers who joined before 18 May 2017 and are adding gas to their energy account
Business
Business Terms and Conditions
This Agreement applies to Electra Energy Business customers who joined from 18 May 2017
Other
Notice of Exemption
Notice of exemption of the Low Fixed Tariff option for some domestic customers in the Marlborough Lines and Alpine Energy Network area
About Us
Electra Energy offer electricity and gas to the Kapiti-Horowhenua community.