Terms and Conditions
Residential
Standard Residential Terms
This Agreement applies to all Electra Energy customers who joined after May 2017 and is referred to by the Product Schedule.Residential Terms and Conditions–Before May 2017
This Agreement applies to Electra Energy customers who joined before 18 May 2017Electra Energy Product Schedule
This Product Schedule applies to all Electra Energy customers on our Electra Energy Price Promise Plan
Electra Energy Product Schedule adding Gas–Before May 2017
This Product Schedule applies to all Electra Energy customers who joined before 18 May 2017 and are adding gas to their energy account
Business
Business Terms and Conditions
This Agreement applies to Electra Energy Business customers who joined from 18 May 2017
Other
Notice of Exemption
Notice of exemption of the Low Fixed Tariff option for some domestic customers in the Marlborough Lines and Alpine Energy Network area
About Us
Electra Energy offer electricity and gas to the Kapiti-Horowhenua community and we have a local Customer Care Team just down the road in Levin.